What you need to know – Terms & Conditions

HOW TO BOOK

Contact us directly. A deposit of $250 AUD (or local currency equivalent) per person is required to secure your reservation. Upon receipt of your booking a confirmation invoice will be issued with deposit payable within 7 days. By paying a deposit you agree that you have read and understood all the terms & conditions of Schoolies Travel Schoolies. The balance of the fare must be received by Schoolies Travel on the 31st July 2010. If the balance of monies is not received by this date, cancellation may occur without further liability to you.

CANCELLATIONS

If you cancel your reservation, the following charges will apply:

• For cancellations received more than 6 months prior to tour departure – a charge of $250 AUD (or local currency equivalent) per person (loss of deposit).
• For cancellations between 3 to 6 months prior to holiday departure - a 50% Cancellation fee will apply.
• For cancellations within 3 months prior to holiday departure - a 100% cancellation fee will apply.

Depending on your reason for cancelling and provided your reasons fall within the terms of your travel insurance policy, subject to these terms and conditions you may be able to have these charges refunded by your insurer. Consult your insurer for further details.

CHANGE/AMENDMENT OF BOOKINGS

If after you have made a booking you wish to change your reservation to an alternative departure date or alternative accommodation style, an administrative fee of $50 AUD (or local currency equivalent) per person is applicable. If you change/amend your booking within 14 days of holiday departure date normal cancellation charges as detailed above in our cancellations clause will apply.

PRICES

The prices stated are valid from 1 May 09 to 31 December 2010. Fares are “per person” & quoted in the stipulated currency throughout the website. They are inclusive of GST where applicable. Fares must be paid in full prior to departure. Schoolies Travel reserves the right to amend prices at any time. Air taxes are subject to change, therefore the package price may vary between time of deposit and time of final payment.

WHAT’S INCLUDED IN OUR PRICES

Most holidays have inclusion what is included will be clearly indicated on you travel documents – in general the following is included in our pricing:

• All accommodation costs incurred during the stated package.
• All airfares (ex Australia departures) (taxes subject to fluctuation).
• All meals as specified in our itineraries.
• All ferry crossings and launch transfers as outlined in our itineraries.
• Daily entertainment and activities at the resort (where applicable).

WHAT’S NOT INCLUDED IN OUR PRICES

• Personally incurred expenses such as souvenirs, telephone, email, laundry charges, optional activities and items of a personal nature (e.g. drinks).
• Meals or accommodation whilst travelling to or from your homeport to connect with your holiday.
• Any travel cost incurred of whatever nature to or from your homeport.
• Any charges levied by island resorts for use of their facilities.
• Travel Insurance.

WHAT SHOULD YOU BRING?

A sleeping bag is required for Dorm accommodation only. For most of our holidays, you will need the following: towel, water bottle, torch (flashlight), toiletries & items of a personal nature, hat, sun screen, camera and film, insect repellant, warm clothing.

LUGGAGE

Each passenger is requested to limit their luggage to one small/medium soft bag or suitcase weighing no more than 16 kilos and a small daypack. Passengers travelling by air on a Schoolies Travel holiday need to observe strict luggage restrictions and keep luggage to a minimum.

MATTERS OF DISPUTE

In the unlikely event of any dissatisfaction with the accommodation or any other service provided by us, you must report it immediately to resort staff so action can be taken to remedy the problem. Failure to notify resort staff of any problem immediately may result in your ability to claim compensation from them being extinguished or at least reduced. Any complaint made to us after the holiday should be made in writing within 28 days of holiday completion. In the event you do not notify us in writing within 28 days, this may affect the company’s ability to investigate your complaint and may impact on the way that your complaint is dealt with.

All matters of dispute will be dealt with via the Queensland legal system.

INSURANCE

We strongly recommend passengers to take out travel insurance to cover any unforeseen circumstances, which may arise (including cancellation fees, medical and curtailment expenses, loss of luggage, early departure from tour due to death or illness etc.) Ask us or your Travel Agent for details at the time of booking.

BOOKING CONDITIONS

Please read the following booking conditions carefully which outline our obligations to you, and your responsibilities to us.

FLYER/WEBSITE

Schoolies Travel has made every endeavor with the production of its 2010 brochure and www.SchooliesTravel.com.au to ensure its validity. Schoolies Travel believe that the contents of this brochure/website are correct at time of creation, however all prices and services described herein are subject to change or withdrawal without notice. Furthermore, by choosing to travel with Schoolies Travel you agree that any photo/image taken of you during your tour may be used for Schoolies Travel promotional purposes at a later date.

CHANGES IN ITINERARY

Schoolies Travel reserves the right to make changes to an itinerary if something beyond the control of Schoolies Travel deems it necessary, including weather and cultural conditions.

PRE AND POST TOUR TRAVEL AND ACCOMMODATION

Schoolies Travel is not responsible for travel arrangements and costs incurred in getting to the point of commencement of the holiday, or from the point of conclusion of the holiday. All bookings with these carriers, hoteliers or other service providers are subject to the terms and conditions and limitations of liability imposed by these carriers.

SCHOOLIES TRAVEL CREW

You agree to accept the authority of Schoolies Travel staff/Schoolies Travel Crew and comply with their decisions. In the event a staff member requires a passenger to leave a trip, no refund will be given. That passenger is also responsible for their return transportation costs and will have no claim against Schoolies Travel.

HEALTH, FITNESS & MEDICAL

Passengers should be of reasonable health and fitness and carry all required medication. Clients must inform Schoolies Travel of any pre-existing medical problems. In certain circumstances we may request a doctor’s certificate certifying fitness to travel. In certain circumstances, Schoolies Travel may require that a carer travel with a passenger who has a mental or physical disability. Schoolies Travel reserves the right to refuse to carry passengers who we believe may not be able to safely undertake one of our Holidays.

BAGGAGE

Schoolies Travel will not be held responsible for any loss or theft of baggage or belongings. Travel insurance is strongly recommended to cover such an event.

LIMITATIONS OF LIABILITY

The responsibility of Schoolies Travel and/or their agents is limited. They act only in the capacity of agents for carriers, hoteliers or other service providers in all matters pertaining to accommodations, optional activities, sightseeing tours and as such, shall not be liable for any personal injury, death, damage, loss, accident, delay or irregularity which may be occasioned either by reason of any defect in any vehicle/vessel, or through the acts of default of any company or person engaged in conveying you or in carrying out the arrangements of the holiday or otherwise in connection therewith.

Under no circumstances is Schoolies Travel responsible for:

a) Delays, personal injury, property damage or any loss resulting from any Act of God, labour stoppages, mechanical breakdowns, military coup, political action or participation in sport or activities.
b) Any act of neglect of any person or company whose services are retained by Schoolies Travel for your benefit including, but not limited to accommodation and transportation companies.

RESPONSIBILITY

Information featured on this web site has been supplied by the people and organisations (Suppliers) providing the various goods and/or services (Products). In supplying this information to you, Schoolies Travel is acting as the agent of such Suppliers. Irrespective of any measures taken by Schoolies Travel to ensure the information featured on this site is accurate at the time of publication, Schoolies Travel disclaims and will be exempt from liability in respect of anything misleading, false, incomplete or inaccurate and any errors, misdescription and all associated disappointment, loss, expense, damage, inconvenience, delay, death, shock, illness or injury, however caused. Schoolies Travel is not the provider of services and does not control the manner in which Products and services featured within this site are provided.

Schoolies Travel disclaims and will be exempt from liability for anything to do with the supply of such Products and services. This includes liability (whether as a matter of contract, tort, statute, restitution, or otherwise) for any direct, indirect or consequential loss, liability, claim, cost, expense, proceeding, demand, penalty, disappointment, death, injury, illness, shock, inconvenience or delay. This limitation of liability also applies irrespective of the cause, including negligence of us or a Supplier, withdrawal, cancellation or failure to provide a Product, delay, any variation in the Product, the provision of substitute Products or a change in the Supplier. Without limitation, we will not be responsible if the Product is not available due to inclement weather conditions or other Acts of God, civil disturbances, fire, floods, acts of Government or any other authorities, accident to or failure of machinery or equipment or industrial action.

HOLIDAY CONDITIONS

Passengers who purchase an optional service or product do so in direct contract with the provider and rely solely on their own judgement for participation.

Schoolies Travel “Schoolies Holidays” are specifically designed for travellers within the 17-18 year age bracket. Consequently the facilities and activities on tour are not always appropriate for people outside this age group.

info@schoolies.com.au
197 Latrobe Terrace,
Paddington, QLD, 1355.
Phone:1800 70 22 96